ProductLift: Product feedback tool to capture customer feedback at scale

Features

Gather delicious feedback with these features

(and more)

Feedback Summary

Generates summaries of feedback for quick insights, helping prioritize action items.

Sentiment Analysis

Utilizes sentiment analysis to gauge the emotional tone behind feedback, aiding in understanding user sentiments.

Merge and Split Posts

Merge and split posts for better feedback management and organization.

Custom Statuses

Supports custom statuses, enhancing flexibility in tracking feedback and development stages.

User Profiles

Customers have their profiles where they can see which posts they follow.

Internal Comments

Enables internal comments, facilitating team discussions and collaboration on feedback.

Duplicate Detection

ProductLift notifies your customers if other posts seem similar.

Attachments

Attach files to posts. These are hidden from your customers, but you can share the URL with them.

Vote on Behalf

Cast a vote on behalf of your customer. Even though they are not yet active on the platform.

Custom Categories

Enables the creation of custom categories for better organization and filtering of feedback.

Moderation

Provides tools for moderating feedback and discussions, maintaining a respectful and constructive environment.

Weekly Reports

Provides weekly reports, ensuring up-to-date insights into user feedback and trends.

Webhooks

Supports webhooks for integrating with other systems and automating workflows based on feedback events.

API Access

Includes API access, allowing for extensive customization and integration capabilities.

Custom Code

Enables the insertion of custom code for advanced customization and functionality enhancements.

Notification Center

Customers have an overview of all notifications inside ProductLift (like status updates). They can easily see which ones are unread.

Single Sign-On (SSO)

Provides Single Sign-On (SSO) feature for secure and simplified access.

Custom Domain

Use your domain for ProductLift.

Whitelabel

Hide ProductLift branding.

Custom Branding

Offers custom branding options, including (S)CSS and themes like dark mode, to align with your company identity.

Custom Email Address

Allows for a custom email address to be used for sending and receiving feedback, enhancing brand consistency.

GDPR Proof

Ensures compliance with GDPR, protecting user data and respecting privacy regulations.

User Acceptance

Enable user acceptance before accessing, ensuring admins verify who is entering.

Website Feedback Widgets

Offers an in-app feedback widget from your product, seamlessly integrating feedback collection into user experience.

Contribute Without Logging In

Allows contributions without logging in, enhancing accessibility and engagement.

Private Boards

Supports private boards, offering enhanced project organization and control.

Decipher product feedback in minutes, not weeks