Knowledge base plugin for Lightspeed
Create and manage a comprehensive knowledge base for your Lightspeed site to support your users and enhance self-service capabilities.
Get started - freeProvide instant access to helpful articles and guides in the knowledge base for Lightspeed, reducing the need for direct support and increasing customer satisfaction.
By enabling users to find answers themselves on the knowledge base in Lightspeed, you can significantly cut down on support tickets and operational costs.
A well-maintained Lightspeed App knowledge base keeps users engaged by providing them with the resources they need to successfully use your product.
Accelerate user onboarding with structured educational content in the knowledge base that helps new users understand and utilize your product more effectively.
AI Content Creation
Rewrite and improve articles with AI, enabling team members to create polished articles efficiently without the need for extensive editing.
Keep Knowledge Up-to-Date Effortlessly
With a user-friendly editor, team members can create and update articles without technical expertise, ensuring the knowledge base is always current.
Unlimited Hierarchical Structure
Create unlimited levels of hierarchical documentation with subtopics, allowing for complex and organized knowledge structures.
File Attachments
Attach PDF, Excel, and other document types to your articles for comprehensive resource sharing.
Markdown Editor
Use our built-in Markdown editor for easy and flexible content formatting.
Customizable Design
Extensive design options to match your brand, ensuring a cohesive look and feel with your existing platforms.
Experience our knowledge base seamlessly integrated into the web page.
Explore our full-featured, standalone knowledge base in action.
View Standalone DemoNeed more details? Read the full Lightspeed installation guide.
(and more)
Enables internal comments, facilitating team discussions and collaboration on feedback.
Attach files to posts. These are hidden from your customers, but you can share the URL with them.
Enables the creation of custom categories for better organization and filtering of feedback.
Provides Single Sign-On (SSO) feature for secure and simplified access.
Use your domain for ProductLift.
Hide ProductLift branding.
Offers custom branding options, including (S)CSS and themes like dark mode, to align with your company identity.
Allows for a custom email address to be used for sending and receiving feedback, enhancing brand consistency.
3,051 of the best product managers, SaaS companies, and digital businesses are building better with ProductLift
Join over 3,051 product managers and see how easy it is to build products people love.
Did you know 80% of software features are rarely or never used? That's a lot of wasted effort.
SaaS software companies spend billions on unused features. Last year, it was $29.5 billion.
We saw this problem and decided to do something about it. Product teams needed a better way to decide what to build.
That's why we created ProductLift - to put all feedback in one place, helping teams easily see what features matter most.
In the last four years, we've helped over 3,051 product teams (like yours) double feature adoption and halve the costs. I'd love for you to give it a try.
Founder & Digital Consultant
ProductLift's knowledge base is available on 100+ platforms
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