Google Sites Knowledge Base Plugin

Visitors Find Answers. Support Tickets Drop.

Name: ProductLift
Brand: ProductLift
Price: 19 USD
Availability: InStock
Rating: 4.9 (99 reviews)

An AI-powered knowledge base for your Google Sites site. Users search and find answers instantly. Zero database load, zero performance impact.

5,204 Google Sites sites

4.8 on G2

5-minute setup

See Demo

from 124+ reviews

Google Sites knowledge base with voting and status columns

How It Actually Works

Users find answers on their own. Your support team focuses on what matters.

Write articles (AI helps)

Use the editor or let AI draft help articles for your Google Sites site. Getting started guides, FAQs, and how-to content.

Users search and find answers

AI-powered search handles typos, synonyms, and intent. Users find the right article without filing a ticket.

Analytics show content gaps

Every search is logged, including failed ones. You see exactly what to write next based on real user needs.

Unanswered questions become feature requests

When users search for something that doesn't exist yet, it can become a tracked feature request in your feedback board.

Why Google Sites Sites Need a Better Knowledge Base

Before

With ProductLift

Google Sites pages work for simple docs but lack search, hierarchy, and analytics

AI-powered search helps users find answers across all your documentation instantly

Documentation spread across Google Docs, Slides, and Sites with no unified search

One searchable knowledge base that replaces scattered Google Workspace documents

Internal wiki on Google Sites grows unwieldy with no way to track what users search for

Analytics show failed searches and popular articles so you fill documentation gaps

Simple Google Sites editor limits formatting options for technical documentation

Rich editor with code blocks, videos, tables, and file attachments for every article

What You Can Do With This

Let AI Write Your Documentation

Talk to AI to generate help articles for your Google Sites site. Any team member can create polished documentation in minutes, not hours.

See What Users Search For

Analytics log every search query on your Google Sites knowledge base, including failed searches. Know exactly which articles to write next.

Make It Look Like Part of Your Site

Custom colors that match your Google Sites site design. Custom fonts, custom domain. Remove all ProductLift branding. Your visitors see your brand, not ours.

5,204

Teams using ProductLift knowledge bases

4.8

Rating on G2 and Capterra

5 min

To set up on Google Sites

Trusted by Site Owners And Creators Worldwide

Sebastian F.

Entrepreneur

This app will help you connect with your users and gather feedback like never before. The UI is clean and focused. The different pages and forms can be fully customized. Ruben is an amazing developer and entrepreneur with a proven track record. ProductLift is going places and you should get onboard.

Aaron Dye

An excellent product with equally excellent support! Everything just works, and when I had questions, the team was incredibly responsive.

Timothy M.

Product Manager

This tool is literally a needle in a haystack. I was using Frill, and this doesn't even compare. The user interface, the way it lays out — so amazing. Also amazing support team!

Ben

Product Owner

Helped us quickly move away from our antiquated spreadsheet to a user-interactive system. User feedback is now collected in real-time. Support has been super speedy!

Marco

Based in Europe, ideal for privacy-conscious customer interaction. Constant improvements by Ruben together with thorough support make ProductLift a solid and future-proof choice.

Chris R.

Founder

By far the most customizable of all the feedback tools and much better than Feedbear. Developer is super responsive and support has been great. Highly recommend!

Who Uses a Knowledge Base on Google Sites

SaaS Companies

Reduce support tickets with self-service documentation. Onboard new users faster with structured guides.

Freelancers and Agencies

Create client-facing documentation covering how to update content, manage their site, and handle common tasks.

Digital Product Creators

Help customers get started with your products. Onboarding guides, FAQs, and troubleshooting articles reduce support load.

From Idea to Shipped Feature

One platform for the entire product lifecycle. Each step feeds the next.

Collect Feedback

Users submit feature requests and vote on priorities.

Plan on Your Roadmap

Drag items to Planned. Voters see the status change.

Ship and Announce

Move to Shipped. It becomes a changelog entry. Voters get notified.

Document It

Generate a help article from shipped features. AI writes the draft.

Users of website builders expect things to be simple. That includes finding help. If your knowledge base search returns irrelevant results, users give up and file a support ticket instead.

ProductLift uses AI-powered search that understands intent, handles typos, and recognizes synonyms. Combined with analytics showing content gaps, you build documentation that actually reduces support load.

Ruben Buijs

Founder of ProductLift

Why Google Sites Teams Choose ProductLift for Their Knowledge Base

Google Sites works for basic internal wikis, but as documentation grows, the limitations become clear. There's no real search, no article analytics, and no way to organize content in deep hierarchies. Teams end up with documentation scattered across Google Docs, Slides, and Sites with no unified way to find anything.

ProductLift replaces that fragmented approach with a proper knowledge base. AI-powered search finds answers across all articles instantly, even when users type approximate terms. Unlimited hierarchy lets you organize documentation to match your team structure or product architecture.

For Google Workspace organizations, a ProductLift knowledge base can serve as the centralized documentation hub that Google Sites was never designed to be. Embed it on your Google Site or host it on a custom subdomain. Either way, it integrates with your existing workflow.

Analytics reveal what users search for and which articles they read most. When a search returns no results, you know exactly where your documentation has gaps. This data-driven approach to documentation is something Google Sites can't offer on its own.

Explore More ProductLift Features

See what else you can add to your Google Sites site

Changelog

Keep your Google Sites users updated with a changelog

Feedback Board

Collect feedback from your Google Sites visitors

Public Roadmap

Share your roadmap with Google Sites visitors

Google Sites Knowledge Base Plugin FAQ

How do I add a knowledge base to my Google Sites site?

In Google Sites, add an HTML embed or code block to your page. Paste the ProductLift code snippet and publish. The embed adapts to your Google Sites design automatically. You can also host on a custom subdomain like feedback.yoursite.com.

Do I need to install a Google Sites plugin?

No. ProductLift is hosted on its own servers and embedded via a small code snippet. There's nothing to install, no database tables created, and no performance impact on your Google Sites site.

Can AI help me write knowledge base articles?

Yes. AI can rewrite and improve your drafts, making it easy for any team member to create polished documentation. Write a rough draft and let AI polish it.

Can the knowledge base be private?

Yes. Make your knowledge base public for all visitors or restrict access to authenticated users. Useful for internal team documentation or customer-only help centers.

How do I track what users are searching for?

Analytics show you which articles are most viewed, which search queries return no results, and where users drop off.

Can I customize the appearance?

Full customization for colors, fonts, and layout. White-label branding removes all ProductLift references.

Is there a free trial?

Yes. 14-day free trial with full access, no credit card required. Plans start at $19/mo (billed annually).