Adobe Portfolio Knowledge Base Plugin

Visitors Find Answers. Support Tickets Drop.

An AI-powered knowledge base for your Adobe Portfolio site. Users search and find answers instantly. Zero database load, zero performance impact.

5,204 Adobe Portfolio sites
4.8 on G2
5-minute setup
Aaron Dye Timothy M. Ben Marco Chris R.
from 124+ reviews
Adobe Portfolio knowledge base with voting and status columns

Try It Right Now

This is a live knowledge base. Try searching for an article. That is exactly how it works on your Adobe Portfolio site.

How It Actually Works

Users find answers on their own. Your support team focuses on what matters.

Knowledge base article
1

Write articles (AI helps)

Use the editor or let AI draft help articles for your Adobe Portfolio site. Getting started guides, FAQs, and how-to content.

Knowledge base search
2

Users search and find answers

AI-powered search handles typos, synonyms, and intent. Users find the right article without filing a ticket.

Analytics dashboard
3

Analytics show content gaps

Every search is logged, including failed ones. You see exactly what to write next based on real user needs.

Feedback board
4

Unanswered questions become feature requests

When users search for something that doesn't exist yet, it can become a tracked feature request in your feedback board.

Why Adobe Portfolio Sites Need a Better Knowledge Base

Before

With ProductLift

Adobe Portfolio sites display creative work but offer no space for client documentation
A knowledge base provides clients with guides, brand assets, and project documentation
Onboarding new clients means sending the same PDF guides over and over
A searchable knowledge base replaces repetitive emails with self-service documentation
Creative workflows involve many steps that clients need to understand but Portfolio can't explain
Rich articles with images, videos, and file attachments document every process
Adobe Creative Cloud tools are powerful but Portfolio has no built-in help center
An AI-powered knowledge base adds structured documentation to your creative web presence

What You Can Do With This

KB article

Let AI Write Your Documentation

Talk to AI to generate help articles for your Adobe Portfolio site. Any team member can create polished documentation in minutes, not hours.

Search analytics

See What Users Search For

Analytics log every search query on your Adobe Portfolio knowledge base, including failed searches. Know exactly which articles to write next.

Theme customization

Make It Look Like Part of Your Site

Custom colors that match your Adobe Portfolio site design. Custom fonts, custom domain. Remove all ProductLift branding. Your visitors see your brand, not ours.

5,204

Teams using ProductLift knowledge bases

4.8

Rating on G2 and Capterra

5 min

To set up on Adobe Portfolio

Trusted by Site Owners And Creators Worldwide

Sebastian F.

Sebastian F.

Entrepreneur

This app will help you connect with your users and gather feedback like never before. The UI is clean and focused. The different pages and forms can be fully customized. Ruben is an amazing developer and entrepreneur with a proven track record. ProductLift is going places and you should get onboard.
Aaron Dye

Aaron Dye

An excellent product with equally excellent support! Everything just works, and when I had questions, the team was incredibly responsive.
Timothy M.

Timothy M.

Product Manager

This tool is literally a needle in a haystack. I was using Frill, and this doesn't even compare. The user interface, the way it lays out — so amazing. Also amazing support team!
Ben

Ben

Product Owner

Helped us quickly move away from our antiquated spreadsheet to a user-interactive system. User feedback is now collected in real-time. Support has been super speedy!
Marco

Marco

Based in Europe, ideal for privacy-conscious customer interaction. Constant improvements by Ruben together with thorough support make ProductLift a solid and future-proof choice.
Chris R.

Chris R.

Founder

By far the most customizable of all the feedback tools and much better than Feedbear. Developer is super responsive and support has been great. Highly recommend!

Who Uses a Knowledge Base on Adobe Portfolio

SaaS Companies

Reduce support tickets with self-service documentation. Onboard new users faster with structured guides.

Freelancers and Agencies

Create client-facing documentation covering how to update content, manage their site, and handle common tasks.

Digital Product Creators

Help customers get started with your products. Onboarding guides, FAQs, and troubleshooting articles reduce support load.

From Idea to Shipped Feature

One platform for the entire product lifecycle. Each step feeds the next.

Collect Feedback screenshot

Collect Feedback

Users submit feature requests and vote on priorities.

Adobe Portfolio Feedback Board Plugin
Plan on Your Roadmap screenshot

Plan on Your Roadmap

Drag items to Planned. Voters see the status change.

Adobe Portfolio Product Roadmap Plugin
Ship and Announce screenshot

Ship and Announce

Move to Shipped. It becomes a changelog entry. Voters get notified.

Adobe Portfolio Changelog Plugin
Document It screenshot

Document It

Generate a help article from shipped features. AI writes the draft.

You are here

Users of website builders expect things to be simple. That includes finding help. If your knowledge base search returns irrelevant results, users give up and file a support ticket instead.

ProductLift uses AI-powered search that understands intent, handles typos, and recognizes synonyms. Combined with analytics showing content gaps, you build documentation that actually reduces support load.

Ruben Buijs

Ruben Buijs

Founder of ProductLift

Why Creative Professionals on Adobe Portfolio Choose ProductLift for Their Knowledge Base

Adobe Portfolio displays your creative work beautifully, but it was never designed for documentation. Creative professionals who deliver ongoing services need a place to document processes, share brand guidelines, and provide client resources. Sending PDF guides over email isn't scalable.

ProductLift adds a knowledge base that serves as your client resource center. Organize articles by client, project type, or topic. Include brand guidelines, file specifications, project timelines, and workflow documentation. Clients search and find what they need without emailing you.

For photographers and designers who onboard new clients regularly, a knowledge base eliminates repetitive communication. Setup instructions, deliverable formats, and revision policies are documented once and accessible to every client.

The rich content editor supports images, embedded videos, and file attachments. Create documentation that matches the visual quality clients expect from your Adobe Portfolio site. AI-powered search ensures clients find the right article even when they use approximate terms.

Explore More ProductLift Features

See what else you can add to your Adobe Portfolio site

Changelog

Keep your Adobe Portfolio users updated with a changelog

Learn More

Feedback Board

Collect feedback from your Adobe Portfolio visitors

Learn More

Public Roadmap

Share your roadmap with Adobe Portfolio visitors

Learn More

Adobe Portfolio Knowledge Base Plugin FAQ

How do I add a knowledge base to my Adobe Portfolio site?

In Adobe Portfolio, add an HTML embed or code block to your page. Paste the ProductLift code snippet and publish. The embed adapts to your Adobe Portfolio design automatically. You can also host on a custom subdomain like feedback.yoursite.com.

Do I need to install a Adobe Portfolio plugin?

No. ProductLift is hosted on its own servers and embedded via a small code snippet. There's nothing to install, no database tables created, and no performance impact on your Adobe Portfolio site.

Can AI help me write knowledge base articles?

Yes. AI can rewrite and improve your drafts, making it easy for any team member to create polished documentation. Write a rough draft and let AI polish it.

Can the knowledge base be private?

Yes. Make your knowledge base public for all visitors or restrict access to authenticated users. Useful for internal team documentation or customer-only help centers.

How do I track what users are searching for?

Analytics show you which articles are most viewed, which search queries return no results, and where users drop off.

Can I customize the appearance?

Full customization for colors, fonts, and layout. White-label branding removes all ProductLift references.

Is there a free trial?

Yes. 14-day free trial with full access, no credit card required. Plans start at $19/mo (billed annually).

See How Users Find Answers

Create your knowledge base in 5 minutes. AI writes the first draft.

No credit card required · 14-day free trial · No plugin to install · Works with any theme