Knowledge base plugin for 8b Site Builder

The Ultimate 8b Site Builder Knowledge Base Plugin

Create and manage a comprehensive knowledge base for your 8b Site Builder site to support your users and enhance self-service capabilities.

Get started - free

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"I loved everything about it! The user interface, the way it lays out is so amazing. Down to internal notes, attachments, and just simply works for us and our company."

Timothy
CEO at Indema

Improve Customer Support

Provide instant access to helpful articles and guides in the knowledge base for 8b Site Builder, reducing the need for direct support and increasing customer satisfaction.

Reduce Support Costs

By enabling users to find answers themselves on the knowledge base in 8b Site Builder, you can significantly cut down on support tickets and operational costs.

Increase User Engagement

A well-maintained 8b Site Builder Plugin knowledge base keeps users engaged by providing them with the resources they need to successfully use your product.

Streamline Onboarding

Accelerate user onboarding with structured educational content in the knowledge base that helps new users understand and utilize your product more effectively.

Features

Build a great 8b Site Builder knowledgebase with these features

(and more)

Internal Comments


Enables internal comments, facilitating team discussions and collaboration on feedback.

Attachments


Attach files to posts. These are hidden from your customers, but you can share the URL with them.

Custom Categories


Enables the creation of custom categories for better organization and filtering of feedback.

Single Sign-On (SSO)


Provides Single Sign-On (SSO) feature for secure and simplified access.

Custom Domain


Use your domain for ProductLift.

Whitelabel


Hide ProductLift branding.

Custom Branding


Offers custom branding options, including (S)CSS and themes like dark mode, to align with your company identity.

Custom Email Address


Allows for a custom email address to be used for sending and receiving feedback, enhancing brand consistency.

How it works

1

Create an account

2

Design your knowledge base

3

Embed it on 8b Site Builder

Start now for free

Trusted by the best

3,051 of the best product managers, SaaS companies, and digital businesses are building better with ProductLift

8b Site Builder Knowledge base FAQ

Add a knowledge base to 8b Site Builder by adding it as an iframe or a JavaScript code. Create a ProductLift account, go to your knowledge base and click "Embed". Now, copy the provided code and paste it into your 8b Site Builder site via the Plugin section in your 8b Site Builder dashboard and activate it.
Yes, the Plugin 8b Site Builder knowledge base offers extensive customization options for colors, fonts, and layouts to ensure it aligns with your brand identity.
Absolutely, it features a great user experience and anyone is able to add or edit content in the knowledge base without needing technical skills.
Yes, it’s designed to integrate seamlessly with a wide range of 8b Site Builder plugins, enhancing its functionality and your site’s overall utility.
You control the visibility of your knowledge base; it can be public for all to see or private, restricted to certain users or roles.
Yes, the knowledgebase 8b Site Builder Plugin offers integration capabilities with external tools such as Jira, Google Analytics, Slack, Pabbly Connect, and it also provides an API. This integration helps streamline your workflow and enhance productivity.
All updates and maintenance for the Plugin 8b Site Builder knowledgebase are managed by us, ensuring that your site always has the latest features with minimal downtime.
8b Site Builder is a user-friendly website building platform that allows you to create stunning and professional websites without any coding knowledge. With its drag-and-drop functionality and pre-designed templates, you can easily customize your website to suit your needs.
8b Site Builder offers both free and paid plans. The free plan includes basic features and hosting, while the paid plans offer additional benefits such as custom domains, unlimited pages, and advanced design options. The pricing for the paid plans starts at $10 per month, making it an affordable choice for individuals and businesses.
Yes, 8b Site Builder is a highly regarded platform for website building. It has a user-friendly interface, a wide range of templates, and powerful customization options. Whether you are a beginner or an experienced web designer, 8b Site Builder provides all the necessary tools to create a professional-looking website quickly and easily.

The faster, easier way to capture user feedback at scale

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