Feedback plugin for Bigcommerce

The Ultimate Bigcommerce Feedback App

Collect and manage user feedback on your Bigcommerce site effortlessly, keeping your users engaged and your product improving.

Get started - free

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"I loved everything about it! The user interface, the way it lays out is so amazing. Down to internal notes, attachments, and just simply works for us and our company."

Timothy
CEO at Indema

Improve User Satisfaction

Collecting feedback with the Bigcommerce App allows you to address user concerns quickly, leading to higher satisfaction and retention.

Prioritize Development

Use feedback to guide your product development, ensuring you focus on features that matter most to your users.

Increase Engagement

The feedback Bigcommerce App encourages users to share their thoughts, fostering a sense of community and increasing engagement with your product.

Data-Driven Decisions

Gather valuable insights directly from your users to make informed, data-driven decisions about your product's future.

Top 6 Reasons Why Over 3,000 Users Love our Feedback Tools

AI Moderation

Automatically filter spam and inappropriate content with advanced AI moderation to maintain high-quality discussions.

Anonymous Voting

Enable honest feedback with private voting options, letting users share opinions without revealing their identity.

Priority Insights

Understand what matters most to your users with real-time voting analytics and trend tracking.

Rich Discussions

Foster meaningful conversations with threaded comments, reactions, and file attachments.

Status Tracking

Keep users engaged with transparent status updates on feature requests and bug reports.

Custom Branding

Maintain brand consistency with customizable themes and layouts for your feedback board.

Demo: See It in Action

Experience our feedback boards seamlessly integrated into the web page.

Other demos

Sidebar Demo

See how our feedback board works as a convenient sidebar widget.

View Sidebar Demo

Standalone Demo

Explore our full-featured, standalone feedback board in action.

View Standalone Demo

Features

Enhance your Bigcommerce feedback process with these features

(and more)

Feedback Summary


Generates summaries of feedback for quick insights, helping prioritize action items.

Sentiment Analysis


Utilizes sentiment analysis to gauge the emotional tone behind feedback, aiding in understanding user sentiments.

Merge and Split Posts


Merge and split posts for better feedback management and organization.

Custom Statuses


Supports custom statuses, enhancing flexibility in tracking feedback and development stages.

User Profiles


Customers have their profiles where they can see which posts they follow.

Internal Comments


Enables internal comments, facilitating team discussions and collaboration on feedback.

Duplicate Detection


ProductLift notifies your customers if other posts seem similar.

Attachments


Attach files to posts. These are hidden from your customers, but you can share the URL with them.

 

How it works

1

Create an account

2

Make your Feedback Board or Widget

3

Embed it on Bigcommerce

Start now for free

Trusted by the best

3,051 of the best product managers, SaaS companies, and digital businesses are building better with ProductLift

Bigcommerce Roadmap FAQ

To add feedback functionality to Bigcommerce, embed it as an iframe or JavaScript code. Create a ProductLift account, navigate to your feedback section, and click "Embed". Copy the provided code and paste it into your Bigcommerce site through the Plugins section in your Bigcommerce dashboard, then activate it.
Yes, the Bigcommerce feedback App offers extensive customization options. You can adjust colors, fonts, and layout styles to align with your brand's aesthetic, ensuring a seamless integration with your site.
Absolutely, the Bigcommerce App feedback system is designed for ease of use. You can create, manage, and analyze feedback using an intuitive interface, making it accessible even for those with limited technical expertise.
Yes, the Bigcommerce Feedback App allows you to categorize, tag, and prioritize feedback. This helps you organize user input effectively and focus on the most critical issues or popular feature requests.
Yes, the Bigcommerce Feedback App includes features for responding to user feedback directly. This enables you to close the feedback loop, showing users that their input is valued and acted upon.
Yes, the App feedback Bigcommerce allows you to export feedback data in various formats. This feature enables you to perform in-depth analysis, create reports, or integrate the data with other tools in your workflow.
The Bigcommerce Feedback App is designed with privacy in mind. It complies with data protection regulations and provides options to anonymize feedback when necessary. You can also configure data retention policies to ensure compliance with privacy laws.
BigCommerce is an e-commerce platform that allows businesses to create and manage their online stores. It provides a wide range of features and tools to help businesses sell their products or services online.
The cost of using BigCommerce depends on the pricing plan that you choose. BigCommerce offers different pricing tiers to cater to different business needs and budgets. It's best to visit the BigCommerce website or contact their sales team for detailed pricing information.
Yes, BigCommerce is considered a good platform for businesses looking to build and manage their online stores. It offers a user-friendly interface, robust features, and integrations with various third-party applications. However, the suitability of BigCommerce for a specific business may vary depending on their unique requirements and preferences. It's recommended to explore the platform and its features to determine if it aligns with your business goals.

The faster, easier way to capture user feedback at scale

Join over 3,051 product managers and see how easy it is to build products people love.

Did you know 80% of software features are rarely or never used? That's a lot of wasted effort.

SaaS software companies spend billions on unused features. Last year, it was $29.5 billion.

We saw this problem and decided to do something about it. Product teams needed a better way to decide what to build.

That's why we created ProductLift - to put all feedback in one place, helping teams easily see what features matter most.

In the last four years, we've helped over 3,051 product teams (like yours) double feature adoption and halve the costs. I'd love for you to give it a try.

Ruben Buijs

Founder & Digital Consultant