Hyper-flexible feedback, roadmap, and changelog tool for SaaS.
Upvote, prioritize, plan, and announce features - together with your customers. Let’s lift your product!
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Prioritizing what to develop next inside your product is hard. You need to balance your strategic goals and customer requests.
Not only that, but it’s even harder to keep track of all wishes and comments from your beloved customers.
ProductLift is a tool for product & marketing teams that solves these problems by letting you prioritize your roadmap in real-time with live user feedback, create changelogs, sharing your roadmap, and see an overview of everything that has been developed so far.
With the easy-to-use and ultra-flexible prioritization software tool, you’ll spend less time managing tasks and feedback, and more time focusing on building great products!
Collect customer input on your product. Let customers request new features or add them yourself. Receive votes on each feature and add comments. Learn from your users.
Replace subjective guesswork with data-backed customer feedback. Use ProductLift to learn which product features are important within minutes.
Understand what you and your customers need, engage them in the development lifecycle, focus on their needs first – then build next!
Figure out the reason why behind feature requests. Understand what your customers really need.
Add internal comments only visible to your team members to discuss internally what you think of the feedback.
Get everyone on the same page with your product roadmap. Categorize approved features into a well-planned, organized list.
Automatically email updates for new features that customers love. Keep interested users informed.
Keep and share a changelog of new developments.
ProductLift is the most adaptable and flexible product management software available today. Discover, learn, plan and deliver – your way – inside your fully customized product portal.
We're here to help you understand feedback and improve your product in a smart and efficient way.
Drop internal notes for the team. Hidden from customers.
Set prioritization criteria per idea and combine this with the number of votes in a graph. This helps you to visually identify quick wins and the best ones.
Cast a vote for your customer. Even though they are not yet active on the platform.
References can be used to inform people online. E.g. a specific Tweet of a person addressing the feedback.
Hide ProductLift branding.
Pin comment to the top of the comment list.
Add an attachment to ideas. These are hidden from your customers, but you can share the URL with them.
Customers have an overview of all notifications inside ProductLift. They can easily see which ones are unread.
Customers do not need an account before adding their feedback.
ProductLift notifies your customers if other ideas seem similar.
Only allow registered customers to add and see feedback. Receive accepts for new signups.
Get periodic reports about what has happened on your platform (new ideas, comments, signups, etc)
Inform all followers about progress made, or ask them a question. They can also follow updates in the notifications area.
Customers have their profiles where they can see which ideas they follow.
Use your domain for ProductLift.
Stop comments on an idea.
Missing yours? We add it within 1 week.
Boei is a website widget that allows you to chat simply and privacy-friendly on social channels.
We get feedback from places such as AppSumo questions & reviews, Twitter, Facebook, Email, WhatsApp, and many more.
We wanted to share something back with our customers to close the feedback loop. Using ProductLift, we capture the customer's feedback and share a link back to the request.
This way, they can always see the latest status and it displays that we take feedback seriously.
The awesomeness in ProductLift is that we can define our custom process. New feedback is coming into a hidden tab and we can review it before adding it to our wishlist.
We like that we stepped into data-backed feedback.
This way we know exactly what most of our customers think is important.
Boei is getting a lot of feedback requests mainly for new integrations and some for new features. We put all of these requests on the Boei wishlist. Customers can vote and comment on these, and the most important ones are popping up. We like that we stepped into data-backed feedback. This way we know exactly what most of our customers believe is important.
For prioritizing, we look at a couple of factors. We look at the votes that each feature has. Next to this, we also look into the amount of effort something takes (we guestimate this using T-shirt size). We not only look at items that customers believe are important, but we also add some items that help us to reduce support tickets. To finalize the roadmap for upcoming period, we select what we think fits in a quarter.
We previously made a roadmap on months, but we believe that quarters is working better for us.
When a new feature is finished, we want to get customers using that right away. We also believe it makes sense to not immediately throw it to everyone, but start small. So we start informing customers that have voted for the new feature. After they have used it for a couple of days without issues, we can communicate it more broadly to all of Boei's customers.
When we update the status from wishlist to roadmap, we send a status update email to the voters. Here we tell them a bit more about what to expect. When we finish development, we share a status update email, and create a comment. In the status email we explain a small piece and refer to the comment. The comment contains all of the information to get people using the new feature or integration. This helps users to adopt it. The comment is also used for the changelog (can be tagged), so it serves a double purpose.